Bilingual Customer Service Rep
Location: Minneapolis, Minnesota
Description: Manpower is currently seeking to employ Bilingual Customer Service Rep right now, this position will be designated in Minnesota. More details about this position opportunity kindly read the description below. Manpower in the Minneapolis office is currently recruiting for experienced Bilingual Customer Service Representatives for one of our clients in the legal/financial industry, lo! cated in the downtown Minneapolis. The CSR will be responsible in managing high volumes of incoming calls in regards to legal claims. While following a strict script, the CSR will gather the necessary information from the client and work closely with departments and attorneys.
This Position is Contract - up to 12 weeks with possible extension
Shifts: Must be flexible open to both 1st and 2nd shift 7am - 9pm
Monday - Friday with some overtime/Saturdays
Pay: $12-13.00/hour
Location: Downtown Minneapolis
Work in a fast paced environment with high service level standards, the Customer Service Rep will be handling high volume inbound per day. Navigate through 4 core systems. Ability to listen to caller while taking notes on the call to include action items of the call. Demonstrate a high sense of urgency to get caller the information and follow-up required.
Requirements:
- Flute Spanish or Korean Speake! r and English, who is able to communicate professional over th! e phone, read and write in both languages
- High School diploma or equivalent
- 1+ year in call center environments or customer service experiences
- Demonstrates strong communication skills; consistently positive, friendly, articulate speaker who has excellent interpersonal skills
- Excellent written communication skills
- Highly detail oriented with a high level of accuracy
- Strong problem solving and analytical skills
- Strong data entry skills, MS Word, Excel and Outlook
- Thrives in a fast-paced, highly structured environment and is able to access multiple software systems and other resources simultaneously
- Able to type at least 30 WPM (willing to take Data Entry Assessment)
If interested please apply online www.manpowerjobs.com and attach resume along with cover letter. For immediate consideration pl! ease email apply online and send resume to golia.thor@manpower.com or call 612-375-8842
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If you were eligible to this position, please send us your resume, with salary requirements and a resume to Manpower.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position starts available on: Thu, 01 Aug 2013 02:25:54 GMT
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