Claim Representative Trainee Job
Location: Saint Paul Minnesota
Description: Travelers is presently looking of Claim Representative Trainee Job right now, this position will be placed in Minnesota. More complete informations about this position opportunity kindly see the descriptions. Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
SUMMARY:
Investigate, evaluate, negotiate and resolve claims on losses of lesser value and complexity. Complete formal training program for consideration of advancement to claim representative posit! ion.Differences in settlement authority would be based on loca! l discretion and product line guidelines.
Provide outstanding customer service.
PRIMARY DUTIES AND RESPONSIBILITIES:
Participate in on-going training sessions for specific line of business.
Provide voice-to-voice contact within 24 hours of first report. Obtain facts from insurers, injured workers, claimants, agents, witnesses, attorneys and/or underwriters. Maintain contact throughout the life of the file, as needed.
Determine coverage/ compensability, facts of loss and degree of liability/exposure.
Work closely with Unit Manager or mentor to promptly resolve claim issues.
Refer claims as appropriate, based on exposure and established guidelines.
Maintain quality claim files in accordance with appropriate best practices, recognize and implement alternate means of resolution.
Provide customer service contact to give, receive or exchange information.
EDUCATION/COURSE OF STUDY:
Co! llege degree or equivalent business experience preferred.
COMPUTER SKILLS:
Solid keyboard and PC skills, with experience in Word and Excel.
Proficient use of technology; including, Microsoft Word, Excel, e-mail, Web-enabled applications, and database software.
OTHER:
A general understanding of insurance.
Solid interpersonal and customer service skills.
Team focus.
Results orientation.
Flexibility and willingness to work early evening hours with some weekend hours.
Executes plan to effectively and efficiently manage workload through planning, prioritizing, organizing and attention to detail.
Strong decision making skills
Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively.
File Management
Technical
Customer Focus
Relationship Management
Technology
Leadership In A Matrix Environment
! Influence
Strategic Thinker
Creativity
Initiative
Colla! boration
Communication
Trend Analysis
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job Category : Claim
Job ID: 811427
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Travelers.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Fri, 10 Jan 2014 16:18:45 GMT