Bankruptcy Processor position at ECMC in Oakdale

ECMC is hiring Bankruptcy Processor on Mon, 15 Jul 2013 15:51:46 GMT. Performs accurate and timely processing of all bankruptcy function and correspondence in accordance with federal and organizational procedures. Responsibilities: • Provides customer service to borrowers, courts, trustees, and attorneys • Research, analyze and resolves bankruptcy disputes and balance discrepancies • Reviews incoming bankruptcy documents via an electronic image, makes...

Bankruptcy Processor

Location: Oakdale, Minnesota

Description: ECMC is hiring Bankruptcy Processor right now, this position will be placed in Minnesota. For detail informations about this position opportunity please give attention to these descriptions. Performs accurate and timely processing of all bankruptcy function and correspondence in accordance with federal and organizational procedures.

Responsibilities:

• Provides customer! service to borrowers, courts, trustees, and attorneys
• Research, analyze and resolves bankruptcy disputes and balance discrepancies
• Reviews incoming bankruptcy documents via an electronic image, makes determination using established department procedures on next step actions and impact on affected accounts
• Protects accounts and ensures that all collection activities are suspended during an active bankruptcy proceeding
• Files Proofs of Claims and Notices of Assignments with bankruptcy courts; both electronic and manual filings
• Researches accounts to determine loan status, claim paid type and dischargeability
• Identifies, researches and initiates refund requests on accounts that are eligible for refund and/or discharge
• Maintains up to date knowledge of IRS Offset policies and refund protocol
• Responds to incoming telephone calls (regarding both ED and ECMC accounts) from borrowers, trustees, courts, and atto! rneys providing detailed loan information and answering questi! ons concerning student loan regulation/Common Manual policy, and bankruptcy code
• Maintains clear, concise and accurate documentation of all action taken on borrowers accounts, including calls received
• Monitors existing active accounts and identifies and processes closed bankruptcy cases
• Research, analyze and reconciles loan balance discrepancies and disputes
• Maintains accurate knowledge of bankruptcy laws, privacy acts, and regulations affecting student loans
• Determines a borrower’s eligibility for additional Title IV funding. Drafts and sends Title IV eligibility letter if warranted
• Maintains up to date knowledge of the differences between ED and ECMC policies and procedures concerning bankruptcy and student loan accounts
• Complies with all ECMC Group Policies
• Additional duties as assigned

Qualifications:
WORK SCHEDULE:

• Required to work normal hours to success! fully perform the job responsibilities

QUALIFICATIONS REQUIRED:Education:

• High School diploma or GED

Experience:

• 1+ years customer service and/or customer inquiry assistance in an office/business environment

Skills:

• Must be detail-oriented
• Demonstrated strong analytical skills
• Basic knowledge working in a computer-based office suite environment; Microsoft Windows or MAC Office

QUALIFICATIONS PREFERRED:Education:

• Post-secondary degree

Experience:

• Experience in the banking, insurance or student loan industry

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If you were eligible to this position, please deliver us your resume, with salary requirements and a resume to ECMC.

Interested on this position, just click on the Apply button, you will be redirected to the official website

This position starts available on: Mon, 15 Jul 2013 15:51:46 GMT

Apply Bankruptcy Processor Here