Loan Servicing Specialist 3-Default Collateral Exceptions Team job at Wells Fargo in Eagan

Wells Fargo is hiring Loan Servicing Specialist 3-Default Collateral Exceptions Team on Wed, 10 Apr 2013 17:15:33 GMT. Job Title: Loan Servicing Specialist 3-Default Collateral Exceptions Team Requisition Number: 3734638 Schedule Type: Regular Work Hours: 40.00 Telecommute Option: Not Indicated MN-Eagan Location: Job Description Wells Fargo s Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every...

Loan Servicing Specialist 3-Default Collateral Exceptions Team

Location: Eagan, Minnesota

Description: Wells Fargo is hiring Loan Servicing Specialist 3-Default Collateral Exceptions Team right now, this job will be ordered in Minnesota. More details about this job opportunity please give attention to these descriptions. Job Title:
Loan Servicing Specialist 3-Default Collateral Exceptions Team

Requisition Number:
3734638
Schedule Type:
Regular

Work Hours:
40.00

Telecommute Option:
Not Indicated

MN-Eagan

Location:
Job Description

Wells Fargo s Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision and design every product and service with our customers in mind. If it s not good for our customers, then it s not good for Wells Fargo.

It starts with you. We must attract, develop, retain and motivate the most talented people those who care and who work together as partners across business units and functions. We believe everyone on our team is important and deserves respect for who they are and how they contribute to our success.

The CLG team includes our home mortgage, home equity, consumer credit card, personal loans and lines, direct auto, dealer services and commercial auto, r! etail services and education financial services businesses.
Join the #1 Mortgage originator and servicer (Source: Inside Mortgage Finance)

The Default Collateral Exceptions team is responsible for the creation of Lost Note Affidavits and Note Endorsements in preparation for loans moving into foreclosure. This position is primarily responsible for the procurement and correction of complex documents used in perfecting a mortgage lien.

The position is also responsible for general clerical taks requiring basic research and problem solving in relation to the procurement and correction of doucments used in perfecting a mortgage lien.

Responsibilities include:

• Analyze, interpret and document information from various sources including multiple online systems.
• Research and resolve document questions and issues as identified by external and internal business partners.
• Track and monitor inventory on an ongoing basis for compliance and reconcile discrepancies.
Process payments, tickets, online entries, documents and/or items.
• Research straightforward customer issues.
• Collect data on logs and reports; adn sort, match, order and/or reconcile items.
• Perform various data entry tasks.
• Check file shipments in and out of the department.
• Act as a liaison between various internal groups such as Document Management, Default Servicing and Vendor Management and external partners such as attorneys, settlement companies, investors and housing authorities.

This position will require communication via multiple sources (fax, phone, email and formal letter) with internal and external business partners.

Successful candidate should demonstrate skill in influencing and negotiating timelines; gaining commitment and overcoming objections with internal and external business partners.

Successful candidate should demonstrate skill at recognizing trends and be able to make procure! ment decisions based on information provided and communicate procuremen! t steps via written and verbal communication.

Basic Qualifications

6+ months experience in customer service, loan administration, collections, or sales environment.

Minimum Qualifications

• 6+ months experience within the Mortgage/Banking/Finance and/or Real Estate industry.
• Strong computer skills (including Excel and Word).
• Strong attention to detail and ability to identify trends.
• Proven time management and strong organizational skills.
• Strong written and verbal communication skills.
• Ability to assimilate change.
• Demonstrate flexibility in a dynamic work environment.

This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening! and required reporting of certain incidents.

Preferred Skills

• High School diploma.
• 12+ months experience within the Mortgage/Banking/Finance and/or Real Estate industry.
• Previous experience with Arrow, Loan DQ, Fidelity/CPI/LPS/LIS/MSP, and/or File Net/LIV.
• Previous mortgage experience particularly in the areas of Customer Service, Lien Release, Default or Collections.
• Previous Final Docs experience

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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Wells Fargo.

Interested on this job, just click on the Apply button, you will be redirected to the official website

This job will be opened on: Wed, 10 Apr 2013 17:15:33 GMT

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