Collection Account Specialist
Location: Brooklyn Center, Minnesota
Description: Allina Health System is currently interviewing Collection Account Specialist right now, this job will be situated in Minnesota. More details about this job opportunity please give attention to these descriptions. Introduction Allina Hospitals & Clinics is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians! and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills. Allina Commons is the Minneapolis-based headquarters of Allina Hospitals & Clinics, a not-for-profit health care organization serving patients and communities.
Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Allina's Abbott Northwestern Hospital, is the second largest building in Minnesota and includes offices, an internationally themed public market and re! sidential units. Responsibilities Collection representatives a! re responsible for inbound/outbound fielding, and resolving calls from patients/insurance companies/attorneys/departments regarding hospitals, clinics, and laboratory accounts.
The representative must resolve questions and perform tasks related to: obtaining payment over the phone from patients/guarantors, resolving patient balances by offering and accepting all appropriate payment arrangements, updating incomplete or missing information on accounts to insure that billing is correct, perform balance reviews, understand charges, note follow-up entries on account, respond to patient's inquiry on why insurance did not pay, provide accurate information and facilitate resolution to customer and third party inquiries while representing the company in a professional and positive manner, facilitate and resolve any request or actions that are received from facilities. Qualifications Education/Experience: High School graduate or equivalent, minimum 2 years post high school e! ducation or degree preferred Knowledge of basic accounting principles 2 years of call center/medical/insurance/collections experience preferred Minimum of 2 years computer experience with tested data entry skills Ability to work collaboratively in a team environment Must have a basic understanding of medical terminology and medical office procedures so that patient questions are resolved Skills: Communication: effective communication through professional written and verbal skills, ability to build positive working relationships outside the immediate work group Computer skills: keyboarding and 10-key proficiency, proficient with PC applications in a Windows environment, minimum , with MS Word and Excel, Outlook, internet capabilities Organizational: able to prioritize workload, able to handle expected volume of work, adapts well to change, able to quickly problem solve and escalate appropriate problems to supervisor, able to multitask Compliance: maintain accuracy of assigne! d work, compliance with all rules and regulations, accreditation standa! rds and laws that apply Personal Effectiveness: develops positive relationships by making others feel their concerns and contributions are important. Relates well to all kinds of people; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; values people Pay,Benefits, & Work Schedule Full Time ( 40 hours/week) Day/Evening Shift 8:00am-6:00pm Non-Contract Location/Community Information With an unbeatable location, Brooklyn Center, Minnesota, is nestled along the banks of the Mississippi River, just a short commute to downtown Minneapolis. The City prides itself on its 522 acres of parks and nature centers, quality education, convenient health care, accessible transportation, and the historic Earle Brown Heritage Center.
Brooklyn Center has a progressive plan for the future for the whole community -- residents, businesses, and visitors. Because of the great home values and housing opportunities, many people are! choosing to buy and live in Brooklyn Center. Brooklyn Center: Located 10 miles North of the Twin Cities Population = 29,172 Community Resource Links: Community Information School Digger Explore Minnesota MN Dept of Education Minneapolis St. Paul Magazine St.
Paul Pioneer Press Twin Cities Living Magazine Star Tribune Closing Statement If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Hospitals & Clinics is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA
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If you were eligible to this job, please send us your resume, with salary requirements and a resume to Allina Health System.
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This job starts available on: Thu, 18 Apr 2013 17:10:45 GMT
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