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Title: Sales Administrative Assistant to Business Development
FLSA: Exempt Reports To: Business Development Officer
Working Hour:- 6:30 PM to 3:00 AM
This is a general job description of a position at Integrity National Corporation (INC). The following summary is intended to describe the general nature and level of work performed. The statements below are not intended to be an exhaustive list of responsibilities, knowledge, skills, and abilities for this position.
SUMMARY: The Sales Administrative Assistant is responsible for supporting the Business Development team with opportunity research, proposal progress monitoring, and administrative tasks. This position requires a highly organized, detail-oriented, and excellent communication skills.
DUTIES & RESPONSIBILITIES:
Responsibilities:
- Conduct research on federal, commercial, county, public, and state websites to identify new janitorial/custodial service opportunities.
- Forward potential opportunities to the Business Development team for review and decision-making.
- Update Capsule CRM and solicitation released tracing sheet with new opportunities.
- Monitor websites of proposals in progress daily to check for amendments and updates.
- Update critical dates, such as site visits, questions due, submission due, and send calendar invites to the team.
- Register for site visits as necessary.
- Check websites daily for updates on proposal award status.
- Contact proposal submitted point of contact to obtain award status information.
- Research cities and counties daily for active janitorial contracts expiring in the next few months.
- Update the Active County Contract list with the new contracts and populate Capsule CRM.
- Send a weekly Opportunities by Milestone list to the opportunity owners and update the opportunities color-coded by them throughout the week.
- Provide updates to the opportunity owners by Thursday of each week.
- Call and email point of contacts for opportunities to obtain contract update or solicitation release information and set follow-up tasks to obtain updates from the POCs
- Check Capsule CRM daily to update the close date for other opportunities.
- Request FOIAs based on the contract information required when instructed by Opportunity owners and set a reminder to follow up on the request after 20 days.
- Register/fill out online forms to obtain certification required for the company to be compliant with opportunity requirements.
- Register for various supplier portals provided by the opportunity owners to obtain janitorial opportunities.
- Complete other administrative tasks as necessary.
MAJOR GOALS:
● To manage INC’s Project effectively and to develop new goals and objectives within the realm of our business.
● To achieve required margin levels
● To deliver the product or service to meet or exceed our customers’ needs, expectations and standards.
● To develop personnel and strive to ensure their success.
KEY RESULTS AREAS:
● New Business Growth: Achieve the annual sales goals.
● Financial Growth: Achieve our net profit projections within the calendar year.
● Customer Retention: Maintain 100% of the Clients We Want and are Eligible to Keep within the area of responsibility.
● Human Capital: Attract, train, and retain a high performing supervisory and hourly team, and maintain the corporate operations support and field management team’s unplanned turnover rate at 10% or less. ORGANIZATIONAL RELATIONSHIPS: The Sales Administrative Assistant is supervised by the Business Development Officer for assignment, guidance, evaluation, and problem solving.
MINIMUM JOB REQUIREMENTS:
Education/Experience
● Education: A bachelor's degree in business administration, marketing or a related field is preferred.
● Experience: A minimum of 2 years of experience in sales or administrative assistant roles is required. Prior experience in government contracting or janitorial/custodial services is a plus.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) is required. Experience with customer relationship management (CRM) software is preferred.
● Communication Skills: Excellent verbal and written communication skills are required to effectively communicate with team members, opportunity owners, and point of contacts.
● Organizational Skills: Strong organizational skills are essential to manage multiple tasks and priorities simultaneously.
● Attention to Detail: The ability to pay close attention to details, maintain accurate records, and follow processes and procedures is critical.
● Adaptability: The ability to work in a fast-paced environment, adapt to changes, and work independently with minimal supervision is required.
● Problem-Solving Skills: The ability to analyze information, identify problems, and develop solutions to resolve them is essential.
● Customer Service Skills: The ability to provide excellent customer service and build strong relationships with customers and partners is required. Competencies To perform the job successfully, an individual will demonstrate the following competencies:
● Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
● Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and within budget
● Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
● Customer Service - Manages difficult or emotional situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
● Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
● Team Work - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; builds morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members
● Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; reads and interprets written information
● Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; Mobilizes others to fulfill the vision
● Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
● Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves company resources
● Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
● Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
● Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention
● Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
● Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans
● Professionalism - Approaches others in a tactful manner; reacts well under pressure/stress; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
KEY RESULTS AREAS:
● New Business Growth: Achieve the annual sales goals. ● Financial Growth: Achieve our net profit projections within the calendar year.
● Customer Retention: Maintain 100% of the Clients We Want and are Eligible to Keep within the area of responsibility.
● Human Capital: Attract, train, and retain a high performing supervisory and hourly team, and maintain the corporate operations support and field management team’s unplanned turnover rate at 10% or less. Physical Demands Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at a time.
Created: April 28, 2023
Integrity National Corporation is an Equal Opportunity Employer
Job Type: Full-time
Salary: ₹500,000.00 - ₹1,000,000.00 per year
Schedule:
- Monday to Friday
- Night shift
Education:
- Bachelor's (Required)
Shift availability:
- Night Shift (Required)
